Customer Reviews & Testimonials
What Our Customers Are Saying
Ordering a replacement diploma online requires trust. We understand that.
Since 2007, we’ve helped thousands of customers replace lost diplomas, create props for film projects, surprise loved ones with gifts, and preserve memories. Below you’ll find real feedback from real buyers who had the same concerns you probably have right now.
Jump to what matters most to you:

Craftsmanship & Quality
I had doubt you guys could pull off my diploma. I kept asking about how the seal had multiple layers of gold and green where it listed the name of the school. You told me not to worry. I have to say this came out great. Appreciate everything.
— Ella J.
My old diploma had raised text. Pretty sure most do. Tried two other sites and everything came back flat. So nice to feel such a difference. Not cheap but it’s night and day above the others.
— Ella J.
Compared what you sent to my sister who graduated a year prior. So much of it matches up. Shocked you guys even got the paper correct, as the school uses this odd shade of blue.
— Ella J.
The designer initially used a layout form last spring but he was super helpful in updating it during the proofing process. The font type is now close to being an exact match. Much better.
— Ella J.
Customer Support & Service
Thank you for replying back so quickly today. I needed my diploma sent out asap so it was great to see you guy back with me immediately.
— Emily W.
Thanks for being there. Emailed your team on a Saturday night. Honestly, I didn’t expect to hear a word from somebody til Monday morning. You guys responded within an hour. Incredible. Needed to make a change to my order after submitting it. Glad you were able to update everything on your end.
— Shannon R.
Justin, you were a big help. Being in Europe, I often struggle when dealing with U.S. businesses. I think my message came in at like 10pm Eastern your time and answered. Maybe you just happened to be on but most companies never take support outside business hours. This is a big deal.
— Scott M.
Thanks for explaining all of your options and help me find what I needed on your site. I knew what school I wanted but I was unsure about the dates and a few other key details. Your team was a huge help and help me get the document I wanted.
— Kassie M.
Trust & First-Time Experience
I was skeptical. As with any business that’s been around, there is a lot of mixed options. Took me a moment to realize there are so many types of documents out there are experiences should vary. I was hesitant but the satisfaction guarantee was big for me.
— Mason J.
I had a specific request that was outside what they could do. Cancelled my order with no hassle and zero cancellation fee. A few weeks later, I realized no one else could meet my timeline and quality standards, so I came back and placed a standard order. Glad I did. The final transcript was exactly what I needed.
— April R.
I was nervous but the process online is so smooth. They sent me constant updates letting me know the order was being worked on, ready to preview, being packaged up, etc. Very nice.
— Jay R.
A lot of other sites say “all sales are final” and so the 90-day guarantee was big for me. Not the cheapest site but you can tell a lot of work went into replicating my document.
— John R.
Speed & Delivery
Ordered last night, got an email this afternoon with a tracking number. Super quick.
— Amanda T.
Took an extra day with the free proof as I had lots of questions for the designer and some revisions were needed. Slowed down shipping but a lot of that was on me, not writing back faster.
— Conor O.
Thank you for updating my ground shipping to 3-day express. Appreciate it.
— Vicky V.
They just delivered my package. Sometimes the driver is rough with our packages, tosses them on our porch. This held up well. Good job is sealing it up.
— Veronica J.
Verified Third-Party Reviews
The reviews below are collected and verified by Reviews.io, an independent platform. We do not edit, filter, or control these reviews.
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